FAQ

Frequently Asked Questions

Here is a list of frequent questions about our products. If you have questions, please browse these FAQs for more details. If you have a question that is not answered here, please contact us.

General Questions

How much is shipping?

All US orders receive free shipping! Estimated Shipping Times for domestic orders is 7-10 business days after your tracking number has been received. Domestic orders can upgrade to priority shipping for $25 (which includes rush processing at a $5 value) and your order will be delivered within 2-5 business days after your tracking number has been received. ALL International orders over $100 receive free expedited shipping! Shipping options for International orders under $100 are as follows: Standard international shipping is $12 (has limited tracking and your order can take up to 9 weeks to be delivered) Need your order quickly??? Expedited international shipping is $16 (door to door tracking and your order will be delivered in 7-10 business days after your tracking number has been received) Rush international shipping is $25 (door to door tracking and your order will be delivered in 3-5 business days after your tracking number has been received)


Teeth Whitening Products

How long do you leave the gel on?

We recommend applying the Super Booster gel at night before bed and leaving it on ’till morning when you brush your teeth.

Is there anything I need to do before or after the treatment?

Make sure your teeth are as dry as possible so the product adheres to your teeth. After your treatment, you will want to steer clear of the following for at least 12 hours (24 hours recommended): coffee, tea, red wine, fruit juices, berries, dark colored sauces and red sauces.

How can I prolong my results?

Avoiding substances that stain the teeth will help and daily flossing will also prevent plaque build up and staining. We created the Super Booster Teeth Whitening Pen and ZERO Teeth Whitening  Pen so that you can easily maintain your results from Dial A Smile or any other bleaching procedures. Use them on a daily basis to help fight tough stains and prevent new stains from forming between whitening treatments.

How long does it take?

The process itself takes only 20 minutes with our fabulous Dial a Smile Professional Home Teeth Whitening Kit. Our pens are a more gradual treatment that you apply before bedtime and results will appear in 7-14 days.

Is it like the dentist?

The most popular whitening treatments dental offices offer utilize ultra violet lights. This can cause a form of “sunburn” inside the mouth and cause severe discomfort. Whitening Lightning treatments utilize a blue light which provides heat. The heat from the lamp will activate the peroxide. It’s very comfortable, effective and will accelerate your results.

I have caps, crowns, and veneers. Can your product whiten them?

Our Whitening Lightning 20-Minute Miracle can remove staining from your dental work and restore them to their original, beautiful color. It cannot change the color of the dental work itself, but can make them look beautiful again.

How white can my teeth get?

Generally, a single treatment can whiten your teeth anywhere from 4-7 shades. However, we recommend completing 3 treatments to achieve your maximum whiteness.

What are the ingredients in your whitening products?

Hydrogen Peroxide, Glycerin, Carbomer, Disodium EDTA, Aloe Barbadensis Leaf Extract, Triethanolamine, Alcohol, Potassium Sorbate, Sodium Saccharin, Polysorbate 20, Flavor

How long does it last?

Whitening Lightning products can remove stains from your teeth. However, some habits are more likely to cause new staining such as drinking red wine, coffee, tea, and smoking. Once you resume your normal routine and depending on your habits, your result will last anywhere from a few months to 2 years.

How old do you have to be to use Whitening Lightning Products?

The product is not recommended for children under the age of 13.

I have used trays and strips in the past but they made my teeth sensitive. What can I expect from your product?

Our Whitening Lightning treatment will not cause long term sensitivity like strips and trays. If you are extra sensitive we recommend using vitamin E to coat the gums and lips or allowing for 2 weeks to a few months in between treatments. For those sensitive to peroxide we created our ZERO Teeth Whitening system that has a baking soda and botanical base and offers a natural, extra gentle approach to whitening.

Does it hurt?

No, our process does not hurt. Most clients with healthy gums report that they feel no discomfort whatsoever. A small percentage of clients may experience some mild discomfort. However, it is generally no more severe than that of hard teeth brushing. If you experience tingling or stinging, applying more vitamin E will most often reverse these effects. If discomfort persists, discontinue use.

What is the difference between the Super Booster and ZERO Teeth Whitening Pens?

The Super Booster Teeth Whitening Pen offers quicker results and the active ingredient is hydrogen peroxide, the most effective whitening agent on the market. Even those with the most sensitive teeth love this product.

The ZERO Teeth Whitening Pen is made with all natural botanical ingredients and is a great alternative for those who have an intolerance to peroxide or are looking for a natural solution to discolored teeth.

How long will the pen last?

Each pen has at least 15 full mouth treatments.

Does Whitening Lightning remove antibiotic teeth stains?

Antibiotics such as tetracycline do damage to the structure or inside of the tooth. This often causes a brown or gray discoloration and can also cause the teeth to appear transparent rather than opaque. Our products cannot cure the underlying issue inside the tooth.That said, removing surface stains can drastically improve the look of the teeth. It allows you to see whiteness rather than the discoloration. Some discoloration will still exist because it is inside the tooth but it will look much better. In fact, some of our most satisfied clients are folks with antibiotic damage to their teeth. They usually say this is the only thing that has ever worked for them.

Can I use your products while pregnant?

As always, consult your physician before using any new product when you are expecting. Most times, our ZERO Teeth Whitening Pen will be be your best solution. The Super Booster Teeth Whitening Pen and Dial a Smile Professional Home Teeth Whitening Kit are not recommended for expectant mothers.


Lip Gloss

What are the ingredients in the lip gloss?

Polybutene, Pentaerythrityl, Telraisostearate, Tridecyl Trimellitate ,Hydrogenated Polyisobutene, Octyldodecyl Stearoyl Sterate, VP/ Hexadecene Copolymer, Microcrystalline Wax (Cera Microcristallina), Octyldodecanol, Polyglyceryl-2, Diisosterate, Ethylhexyl Palmitate, Tribehenin, Sorbitan Isostearate, Palmitoyl Oligopeptide, Silica, Isopropylparaben, Butylparaban, Isobutylparaben, BHT